There is no fee for using this service and no commitment.
How cases are assessed
CyberKnife treatments
Choose a CyberKnife centre
Please note that we cannot process incomplete forms. CyberKnife targets a limited number of precise and well-defined locations so the Centres provide us with strict criteria for submitting patient applications.
The Enquiry Form below provides the minimum essential information which any CyberKnife Centre(s) will need to assess your case. If you cannot complete all items, e.g. tumour size and number please ask your doctor to help you.
If asking your doctor for help please print this Enquiry Page and also take with you our MHL Letter to Doctors. You doctor may also take over the CyberKnife enquiry on your behalf. To assist with claims on health insurers (private or government) we suggest that you download our MHL Letter to Insurers.
Communications
We regret that we are unable to enter into telephone discussion. We handle enquires from around the world in all time zones and daily volumes can be very high, especially following media and celebrity endorsements. This is one reason why many CyberKnife Centres do not respond to direct contact from patients, but by using this enquiry service you gain access to top centres without commitment and have your case assessed promptly and efficiently.
As part of our service we send you occasional notifications of new CyberKnife treatments as they become available and new Centres to which we can refer patients. If you wish to stop receiving these you can unsubscribe at any time. We will not pass your details to third parties except in connection with this enquiry.
Internet and e-mail are used to ensure that enquiries are handled rapidly and efficiently, however these are not secure media and we shall not be responsible for information which may be accessed without authorisation or fails to arrive. By contacting us in this way patients or doctors indicate their agreement with us that the avoidance of unnecessary delay for patients with serious medical conditions outweighs any such small risks.
Spam filters
E-mails from unfamiliar sources may be blocked by your spam filter. If you do not receive a reply from us or your chosen centre, check your spam or junk mail box in case it has been intercepted in this way.
Important note to all patients
Medilux Healthcare Ltd. may discuss with patients and their doctors in general terms their potential suitability of CyberKnife or other treatment for a stated condition but we do not examine or diagnose patients or conduct tests or analysis, nor are we authorised to commit any CyberKnife centre, hospital or other treatment centre to any specific outcome or precise costing or timing of treatment or to enter into any formal or informal agreement on their behalf. Patients enter into a contract with each centre directly and we will not be liable in any way for the success, failure or other outcome of any treatment or failure to treat or for the accuracy of diagnosis given.